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To
Order:
Simply
contact Robert or Marga by email at:
sales@culturalliving.com
or
call toll free at
1-800-278-1948
(or 860-567-5607), noting the piece(s) you are interested
in purchasing.
If you are ready to purchase, simply call us at our toll free
number
1-800-278-1948 (or 860-567-5607) or provide a number and time to best reach you to
take care of payment arrangements. Once payment is processed you
can expect your furniture to arrive within one - three weeks,
pending on your location if purchased from our USA inventory.
Note:
Items purchased from our Chinese Inventory will be shipped every
10-12 weeks to the USA immediately after container (20 or 40')
will be filled with orders.
Methods
Of Payment:
We accept the following forms of Payment:
We also accept PayPal, please use email address:
sales@culturalliving.com
 Payment in
full must be made prior to shipping out. Do note that when
purchasing pieces that are en route from China, that a non
refundable 30% deposit will secure the piece, with balance due
once the shipment has arrived in our warehouse and we are
preparing to ship to you. Delivery charges become due once your
order arrived in our warehouse.
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Layaway:
Feel free to contact to ask about your personalized
Layaway Plan. |
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Shipping:
We take great
care in the shipping of our antiques, and thus ship using
companies that we know will do their utmost in ensuring that the
pieces you have purchased from Four
Winds Cultural Living
arrive in your home in the same
condition in which they left our warehouse.
Our warehouses are located in Connecticut, High Point,NC and Los
Angeles, CA and all shipments
will be from one of these points. The price quoted to you will include
full insurance and an inside delivery service.
It is reasonable to estimate the shipping cost/ piece to run at
approximately 20-25% of the retail price. As more items are added
to a single shipment the cost per piece does drop.
This is only an estimate and for a freight quote simply send an
e-mail to with the piece(s) you are interested in and your zip
code. In short order a shipping quote will be provided, via
return email-mail. Shipping is prepaid at the same time as the
merchandise. |
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Sales
Tax:
Only items
shipped within Connecticut will require the mandatory 6% sales tax. All
other shipments within the USA are tax exempt. |
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Return Policy:
If for some reason
you are unhappy with your purchase we will accept the item as a
return under the following conditions:
- Authorization
for said return is given by Four
Winds Cultural Living "Chinese Antiques"
- Return
must be made within 14 days of receiving said goods.
- All
shipping/insurance etc. for the return will be at purchasers
expense…. the condition of the goods is the responsibility
of the purchaser until delivery process is complete.
- Once
item is inspected to be in original condition as sent to
customer full credit for the purchase of the product will be
given, less shipping/handling charges.
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Note
Regarding Wood on Chinese Antiques:
Chinese Antique
Furniture has been made from wood that has not been kiln dried
and is used to a climate that has a humidity level of 70% on a
year round basis. Therefore when moved from a temperate climate
with such a consistent high humidity level the wood, as a
natural material, will expand/contract as it adjusts to it's new
climate. Many pieces have been made with floating panels on tops
and doors so as to accommodate this movement. However, it can
also occur in other areas of the furniture. Each piece of
furniture reacts differently as it "settles in".
Although not necessarily the case with every piece, one must
expect the development of "character lines" (as we
have affectionately come to call them) in any Chinese Antique,
to some degree or another. Do note that the occurrence of such
does not affect the structural integrity of any of our pieces,
but rather becomes a part of it's allure.
There are many ways to merge these developments in the wood. I
have success using dark tones of Beeswax. Simply apply with an
artist brush and wipe off with a clean cloth.
If you have further questions regarding this please feel free to
contact Robert or Marga at 860 567 5607 or email
sales@culturalliving.com
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Store:
860-567-5607
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Sales: 800-278-1948 